Have been here a handful of times and it is hit or miss. As others mentioned the issue is not the food, beer or venue. Rather it is the service. Went again tonight and the place was busy but not packed. Had a group of 5 plus a child. Bar seating had maybe 3 people and table tops were half full. Was told there would be a 25-30 minute wait. I get they may be understaffed so we informed the hostess we weren't eating and was wondering if we could just sit at one of the empty tables and we will go to the bar ourselves for service, no big deal.
Hostess went to ask the manager and was told that we had to wait. It is too bad that they turned away business when all we requested was a family friendly seat to show off their establishment to some visiting guests. I truly hope they make it as the location is great and atmosphere is fun but it seems at times they may not get the big picture.