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  • Sorely disappointed with this red Robin location. First, when we arrived (a party of 2, both over 21), the man serving as the host made no eye contact before he started speaking with us. He put us on a wait, along with several other parties after us who he also made no eye contact with, and then proceeded to seat other small parties ahead of us. Two of the four steaks on the bathroom were out of order and the floor was way too sticky to be considered clean. Then, we sat at our table for several minutes before a server came over. It was the bartender and she did the best she could. We told her we were trying to catch a movie and were ready to order. She was friendly and attentive. However, she did not mention that the kitchen was backed up until we had sat waiting for our also over cooled. food for 25 minutes. She kindly brought the check so we could be ready to pay when the food finally came. We ordered two tavern doubles, pretty standard. By the time the food arrived it was cold and the French fries soggy. Obviously had been sitting for awhile. My burger was charred and the bun burnt. My boyfriend's burger was also over cooked. There was no manager to be seen. And since we were in a hurry we were not able to wait. Will not be coming back to this location.
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