Faith was very personable and funny too! However, the wax she used on my eyebrows made my skin break out A LOT. I used to go to European wax center 2 years ago and never ever broke out. So if you have sensitive skin, I would not recommend letting that wax touch your skin. I have so many bumps over my eyebrows now and I haven't had a breakout in a year. I'm quite disappointed as her reviews are all positive.