We just had a party here for my 7yo daughter, her choice. I will say I was not excited about it because of all the miscommunication I was getting while planning. We got there about a half an hour early to set up food and drinks (you're allowed to bring your own) and met Jennie, our party host. She was great with the kids, kept them all entertained and gave pointers on painting.
Today I went to get our pieces, a day and a half earlier than promised (I called) and she was there again and signed us up for Beauty and the Beast in April!
We will definitely return to this location because of her. I just wish the party planning was easier!