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  • BEWARE !! Recently brought my laptop to them for their "free PC tune-up." After running their scans, I was told I had a virus. For the low cost of $179.98 and leaving my laptop with them for 3-4 days, they could repair it. I told them I would return my laptop to them in a couple of days for the fix. I called Norton Security which is installed on my laptop. One of the first questions the rep asked me was if they asked me for money which they did. Norton ran their scans, cleaned out the junk files, etc. I was then transferred to their Virus Control rep. He asked me if Office Depot showed me the virus. I told him they hadn't and that I wasn't aware Office Depot had the ability to show me the virus. During the remote session with my laptop for Norton to clean the computer, the rep showed me the box which indicated no virus present. By calling Norton Security, they saved me $200. Feel like Office Depot took advantage of me. Don't be quick to part with that kind of money for a "virus" removal that may not even exist with Office Depot.
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