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| - This review is specific to the Scottsdale, AZ location.
According to me, the 5 stars in the review stand for:
1. Ambiance
2. Quality of Food
3. Value of Costumer - Reception and Service
4. Price
5. Value of Time - Waiting and Serving
in whatever order.
The two stars are for Ambiance and Quality of Food. We were not very well treated. And I would like for the management to take a look at their staff's work. I agree, we were late, we reached there only by 9:32 PM and they close by 10:00 PM. We really wanted to have food here and that's the only reason we came all the way from 15 miles. But apparently, their kitchen closes by 9:45 PM. Understandably they didn't want to serve us there. But, they were ready to give us a to-go. Now, we didn't come all the way just to take-out, so we 'requested' them to serve us there. This female, who was talking to us exclaimed - "Are you guys serious, do you want to do that to the kitchen?"
I really don't see as to why someone has to react like that. You could have very well told us that it was not possible. When we decided to leave anyway, one of the waitresses came over and told us it was okay to dine in. We sat down. All this happened before 9:45 PM and we placed the order well before they 'claimed' their kitchen closed. After all this drama, we see a group of 4 walk in, no questions asked, they are shown the table. And sitting where we were, I see the lady who was rude to us, enact the whole scene to someone, supposedly the manager for the night. I mean, how uneducated are you? You treat us like we are causing inconvenience and in front of us, you welcome others even after your kitchen is closed. I don't want to play down their service after we placed the order, but the way we were welcomed almost killed our hunger. We are NEVER EVER going to go again. Thanks to all the treatment.
It's interesting how Indians can be mistreated in an Indian Restaurant. We don't want anybody's job to be affected. With that attitude, they are not going to go too far, anyway. May be it's time for some introspection. Believe me, there are many options and you are not the only restaurant. People might forget what you served them, but please remember that they will not forget how you made them feel.
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