This is my go to place for my morning cuppa Joe. The only male crew there always make my day. he's cheerful and consistent. But the other lady shaheen or sheehan is the most miserable you will ever see. No smile, no greeting, rude and bangs your coffee on the counter. Each time I see her in the cash I want to turn around and go to Starbucks instead. She should have proper training on customer service. The manager should assign her in the back where there will be less customer interaction. She already tainted my day and I'm not so happy about it