Update to my original post: came back with friends Friday night to the Oyster bar side of the restaurant and had a fabulous experience. Our waiter Paul was attentive and on it. Enjoyed several apps and drinks and really loved our three hours catching up.
Our server paid just the right amount attention to us. Wasn't bothersome but always kept an eye on our beverages to make sure they didn't run dry. The atmosphere was lively and busy. I'm glad it was a wonderful experience again. Of course I will come back because I love this place.
Previously: I keep coming back for happy hour and hoping the poor service is just a fluke but clearly it is not. I like going to the oyster bar side of this restaurant, especially since they had their remodel. It's one of my favorite places after work because there's always seats available and I really do enjoy their food.
I got a center table in between the bar and the booths. After multiple servers walked by me within five minutes and didn't acknowledge me, I finally went to the bar and asked for menu and questioned whether I was in the "no service zone area" and if I needed to move. Of course he apologized and sent the server over to help me order.
My friends arrived and it took a while for the server to acknowledge there were additional people at the table, even though the place was fairly empty. Then the drinks took forever. And the re-orders for drinks took forever. I was so embarrassed that I recommended this place.
It is also a disgrace when servers come out and bring food and go from table to table because clearly they are poorly trained. Nobody wants their food paraded around the restaurant and visiting several tables before it makes it to yours. My glass of wine set up at the bar and was picked up and put down by two different servers. When the third person, who was not my waitress, picked it up I made eye contact and ask them to bring it over because my server was nowhere in sight and I had waited quite a while for the drink refill.
Our water was not refilled and dirty plates piled up were repeatedly ignored and not removed from the table. And again, the bar was not busy.
As much as I like this place, they clearly still have a ongoing management, staffing and training issues to deal with. Our waitress was pleasant enough but clearly overwhelmed. Unfortunately this is not an isolated incident at this restaurant. You will only get good service for happy hour if you sit at the bar in front of the bartender.