5 stars! First I went to the other watch repair place for a battery for my Gucci watch. They wanted $33. This place did it for $15. I had that battery about 2 years. I got a new MK watch 5 months ago and the battery, I thought, was dying. I brought it to the big department store. To my surprise, they only covered batteries 90 days. I forgot about this place and went to the other watch repair shop. I hesitated to think I already had to sink $33 into it. Also, the cashier there didn't seem professional. Thankfully, I remembered this place. It's in the middle of one of the wings. It's on the second level. It wasn't the battery....it was a defective seal inside. $14 and works fine now! It took 20 minutes.