After having some terrible things happen with our personal and business banking at Bank of America, we were looking for a new bank. I called this bank, and spoke with an actual human instead of a computer system telling me to select options. I knew right then that was the bank for me. We met with 2 new accounts representatives, a merchant advisor, and the branch manager to get our new personal and business accounts set up. I was so happy with the person to person contact and the customer service here. I am so pleased with my choice to go with Nevada State Bank, and this branch in particular.