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About: http://data.yelp.com/Review/id/9SCcyOdsjR8_ny--y_tI7w Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-11-05 00:00:00 (xsd:dateTime)
itemReviewed	Steak 'n Shake
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	The food wasn't awful, but the service left a LOT to be desired. The hostess seemed to be the only one in the place with a good attitude. The waiter couldn't differentiate between Coke Zero and Diet Coke and then walked by multiple times without refilling our cups before we finally stopped him and specifically asked for it. I guess the Steak & Shake company has very specific guidelines when it comes to good allergies, which is GREAT, but the wait staff seems apathetic and unknowledgeable about them. I told them I just wanted a plain hamburger with no bun because of gluten allergies and no mention was made of the fries containing gluten, but they did say they would make sure they prepared my burger separately. About 15 minutes after the rest of my party's food had arrived, the waiter told me that my burger was sitting in the kitchen and done (though he was not delivering it to the table yet) but that I wouldn't be receiving fries because they were not gluten free. He asked if I wanted a side salad, and I said no (because who comes to Steak & Shake for salad?!) and I asked if I could just be charged for the hamburger patty I was receiving instead of the full meal. He refused and said I would be charged full price regardless. My friend, with nut allergies, said she had a similar experience when she tried to get a milkshake from this location, with the waitress telling her that it would be a 20 minute wait to make a milkshake because they had to make it on a separate machine. I think this will be my last experience at Steak & Shake.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Lauren

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