What a nightmare! I have never been in a regular Sephora store, and was interested in exploring. The store at Chandler Mall was just awful. The store is really tiny and tightly packed. It was filthy dirty, and so loud that I couldn't ask a question without yelling. Absolutely worst of all was the staff. They were incredibly rude. I was astonished. On top of being rude, the makeup being worn by most of the staff was disturbing. And I don't mean in a cool, edgy way. I mean in a hooker from hell way. What a mess. Here's a surprise; I won't be back. I'll stick with Nordstrom and Ulta.