The staff is super friendly every time I'm in this store. I think I've been there almost every month since there's always something there that I'd love to have and it's right down the street. Whether it's random cooks tools like a 4" wide vegetable peeler (highly recommended), a Microplane grater or splurging on a new Shun knife, Williams-Sonoma always seems to have what I want with people there who know what they're talking about.