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| - We were VERY disappointed. I went with a local florist, close to where my mom's assisted living facility is in Henderson instead of 1-800 flowers or proflowers.com because I like to support the little guy. I live in New York so I had to trust that the florist would take care of me. I even spoke to her because there was a problem with my credit card, and I was not informed that the arrangement would be different colors..less flowers,..she didn't say anything.
My sister sent me a picture. It was not anything like the arrangement I saw online, that stated for "local delivery only". The picture of Daisy dots was beautiful! It had peach and oranges..very colorful, with tree fern, leather and yellow solidago filler. What we received were 3 yellow gerbers, one orange in the back, yellow solidago filler and white roses..no contrast what-so-ever..the roses were a poor substitution , and i do not care how much they cost. and.they weren't buds..they were funeral bouquet ready, for sure..or else they would have to throw them out!
I see another reviewer called them "aggressive" when they called them about their problem.."aggressive" was being nice..I am sure. I , too, was yelled at..telling me roses were more expensive (again, NOT what I WANTED, I DO NOT LIKE ROSES) and they had to drive 20 miles to get these flowers (oh puleeesseee) , bla bla bla..her tone got mean and her voice got louder as I tried to explain this is the first birthday my mother is in this place after loosing my father, her husband of 62 years this past Christmas! I eventually had to hang up..as she got progressively louder and louder and i could not get a word in. She was talking as if she did me a favor and I was being ungrateful! very rude...She did, in the beginning of our conversation, offer to replace the arrangement, but because I hung up on her when she started yelling and I have no idea what she did. and I will not, because my sister is leaving Vegas today to come home.
Like I said, I am from NY... I do not know if it is habit for them to do this, thinking i would never see it and it was going to some old lady in a nursing home..who would tell? or if they just do shabby work. all i know is this review is not coming down..and i will add pictures if it allows me to here...unless my card is refunded the $60 I spennt! Try somewhere else..my mom will be there for a while, I know I will be going elsewhere..probably to the big guy.
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