HUGE DISAPPOINTMENT and OVER HYPED.
People eat at Bubba Q's for quality and memorable food. We had neither. I don't think we will be returning here because the ribs we ate were nowhere near award winning.
There were only a few positives. The servers were excellent: they were on the floor constantly asking customers for anything else and refills. The other positive is that we went between lunch and dinner on a Thursday afternoon where it wasn't very busy or crowded.
That said, even though it wasn't busy we still waited almost 25 minutes for food. We were excited and anticipating something decent. We had refills on water and iced teas. At around 15 minutes of waiting we eventually became enticed with the special drinks menu and ordered A hard lemonade. Now, I grew up with rib cook offs in Parma and Cleveland and I know that if you want GREAT ribs it's worth the wait. I ordered the Bubba's-Q-Sampler and my roommate ordered the 1/2 slab of ribs. We were still excited and after the wait I was immediately questioning the sampler sizes when the food arrived. I noticed in ALL the pictures before me other mac-n-cheese and chili side dishes or samples that they were in LARGER black containers so I know I'm not just being picky. My mac-n-cheese and chili arrived in those clear containers you get for salad dressings and sauces to go. YES! That small! So, to sum up the sampler I received, there was a sauce cup of mac-n-cheese, a sauce cup of chili, 3 ribs and handful of pulled pork. HUGE disappointment for $16.99!! The pulled pork was the best part of the sampler; tender and tasty. The ribs though were a HUGE disappointment. They had to have been microwaved. The edges of the ribs were rock hard. My roommates ribs were even worse than mine. One of the ribs was not even edible it was so hard. How can they serve ribs that have been microwaved? Were they sitting around and they didn't want them to go to waste?? HUGE disappointment and upsetting for an establishment that has done many good things and has a great reputation for ribs.
Overall, Bubba's get's two stars because the servers were nice and the environment was pleasant. Since this lunch was a gift to my roommate and we were thoroughly let down, we will not be returning here.