I came in without an appointment and was immediately welcomed. Myron gave me tickets to have coffee and snacks at the cafe. My Honda Accord was overheating, they said the heater valve was broken and the coolant was leaking. I waited more than 3 hours, but that was okay, I got busy on the Internet. They fixed my problem, and I went happily on my way. Myron made sure I got my discount on everything. I am pleased with their service, and will be back..!