You get what you pay for. Yes, on the whole, Audi's are not cheap. But when you purchase, there is an expectation that the service you receive is commiserate. And with Zimbrick, this is the case. The service team is always responsive. There have been a few times when they just had me come in so they can review without a charge. The waiting area is well stocked and comfortable. I wouldn't hesitate to refer anyone to Zimbrick if they are interested in purchasing an Audi.