Came in with a Mophie case for my iPhone that had stopped working. Walked in and the check-in guy had no idea what I was talking about. And as I was about to get turned away, a genius came right up to the front and said he could take care of me. He grabbed another Mophie off the shelf (in a new color, woo), tested it, and even gave me the extra cord just in case I needed it.
While we were troubleshooting, we had a conversation about how he's from NY and only here taking care of a family member. When I asked which Apple store he worked at back home (hey, it would be nice to have a connection there!) he laughed and said there is no way he would ever do such a thing.
Well, I tried at least. And I got my Mophie fixed in under 10 minutes, so that's a win.