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  • Took a drive to this Albertsons for the deals they were running for the holiday weekend. July 4th. I must say I was pretty annoyed by the time I left. I never let a trip to the grocery store exceed an hours time I know what I need. Usually in and out in 30 minutes TOPS.. last night was the first time I've had to wait longer then I shopped. Of course no self check out lines and out of 10-12 Lanes available. Only two were open. I just so happened to pull the shortest straw, as the lady checking out in front of me happened to have the most complex problem arise. The cashier assisting her had just transferred from some other state so naturally, I couldn't illustrate frustration. She was new. That wouldn't be fair. My frustration started with the customer. I Guess what got to me was the fact that the woman ahead of me didn't care how long it took. Or how bad she heald up the line. Over what $3-$4 in coupons? No matter how long it took She was gonna get her discounts. Didn't apologize, or Offer for me to go ahead (seeing as though I had 5 items max) she just kept making it harder and harder for the new girl. At least it seemed that way. The icing on the cake was the new girls manager. She couldn't figure out what code she had to use and asked the manager who was one register over. The manager was very loud and just shouted from her register "DID YOU DO ___!?" Then "NO NO YOU DONT DO THAT YOU DO THIS". I felt bad. Not only was the new girl embarrassed in front of 5-8 customers in line but the manager was too lazy to take 2 seconds to walk over and assist her the right way. I don't need to hear how bad she messed up. And I definitely don't need to hear how to properly input T-bone steak discounts in. Just a poorly handled situation. I shopped for no more than 7 minutes. I walked in the store at 7:00 pm and left at 819. I was in line for 30 minutes before I was up. For 5 items. Extremely disappointed. Managers just didn't seem to care. I'll probably drive to another location and would recommend you do the same if you find yourself needing assistance from management or the customer service counter. It was deserted. I will say the courtesy clerk was really nice and helpful. And they had a big floral selection which I liked as well.
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