My family and I visited this place about a week ago. We are gluten-free and some of us are vegan as well. They do offer options for all of these needs but they do cost more, alot more!!!
We ordered one vegan, gluten-free pizza and one gluten-free pizza with vegan cheese and meat (for a person who can't eat dairy). We got our food and half way through eating our vegan pizza we found what appeared to be sausage on it!! There were a few small pieces, but I'm vegan for several reasons and don't want ANY animal products on my food!!! The other pizza came out with dairy cheese on it...so we had to ask the server to come check it out...he tried to convince us that it was garlic or something (anything other than meat) on our pizza which wasn't true at all!
Finally the kitchen manager came out and looked at it and re-made both pizzas for us. A very nice gesture that was greatly appreciated. It was a bit frustrating because we had a 2 year old with us who was hungry and we had to tell him (after waiting a long time already) that he had to wait again to get more pizza without any meat on it. They were friendly about correcting the issue and the second round of pizzas were properly made. They also discounted our bill for the inconvenience which was also greatly appreciated.
We took the uneaten portion of of our food and boxed it up and donated it to one of the many hungry people who hang out on Mill Ave looking for donations. I suppose in the end it worked out well for everyone and that's awesome!
The place was extremely loud and we could hardly hear the waiter taking our order which was a bit annoying but it was a weekend night in a college area so that's to be somewhat expected...esp when they serve a lot of booze ;)