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| - I came here with my husband and daughter after years of not going to any KFC. Not only was this place dirty, the customer service was poor. When we walked in, there were 4 people already eating, 2 people were waiting, and there was no line inside or at the drive thru. It took maybe 5 minutes before we even got acknowledged. Then it took another 15 minutes before getting our order of a big box, famous bowl, and go cup; normally this wouldn't be an issue if we weren't the only ones waiting, and there weren't 5-6 employees mostly standing around doing nothing. The food definitely wasn't fresh either! There were no napkins or potato wedges. I realized I did not receive a cookie for the famous bowl, so I went to the counter. Multiple employees saw me, and no one bothered to say a word. One employee even walked up to the register to grab a cup and fill it up, but didn't bother to ask if I needed something. I never received the cookie and just left. The men's restroom had no paper towels or soap, yet more than half the employees were male (wonder if they even washed their hands properly throughout the day). NEVER coming back!!
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