First I'll speak to the service we had done. I took my daughter here on the recommendation of a friend because she was having neck pain and headaches and my friend said the massotherapy here can't be beat. She was right! They were terrific! My daughter is 17 so I went with her and they came out and explained what they were going to do and what they thought was the issue. My daughter had never been through anything like this before and they made her feel so comfortable. What really impressed me was that they really tried to help my daughter and not just have us pay to keep coming back. They gave her suggestions on some lifestyle changes to make to help correct her neck and headache issues. We've been to other places where their only solution was to tell you to keep coming back and paying them money. That's not the case here. They really want to help you.
As for cleanliness - this place was spotless. The entire time I was sitting there waiting for my daughter someone was cleaning something. In a spa that is very important all the time but especially in December when cold and flu season is in full force.
Another person wrote in their review that the front desk staff was not very friendly. Well, things must have changed between then and now because they were extremely friendly! The woman behind the front desk talked to me in between taking care of customers while I waited for my daughter. Everyone was so nice and friendly there. I can't wait to go back and get a day at the spa for myself! Will definitely return!!