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  • One star is really too many for this business. This is regarding the used car department..... Here are email excerpts from the salesperson in response to my inquiry in which I explained to him that I live quite a distance and didn't want to drive to the dealership if the car wasn't in good shape. My comments follow below: Angel: The CRV has a few minor scratches, no oxidation, no big dents, like new tires, leather looks like its never been sat on before. This vehicle is in immaculate condition. Me: I can tell you that the salesperson was surprised when he saw the front of the car! He even said "Oh, I didn't notice that". He obviously hadn't done his homework. Scrapes on the front and back to the degree where there was no paint left! There was even RUST on the car! Angel: That's why I am here, to help you out as much as I can and make sure you have all the information you need and to help utilize your time. I look forward to meeting you and possibly earning your business. Me: Really? Please don't talk about utilizing time when I drove out there for nothing....I lost time and money/gas. I then asked to speak to the manager who said he was sorry and that he would reeducate the staff. Reeducate? How do you reeducate someone regarding being dishonest? Something else that was odd....when I arrived, I asked for Angel but the person that I sat down with had a nametag on that said Atul.
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