Chatime is always packed and there is absolutely no room to walk in their store. You need to squish your way through the people and the tables that are positioned right beside the entrance. Don't come here if you don't have patience to wait in line. I suggest you check out their competitor across the street as they have better tapioca and and a much nicer spacious store set up.
Their bubble tea is nothing special and definitely not the best out in Toronto.