Big shout out the amazing TSA staff in Terminal 1!!!! You guys rock!!!
I was dropped off at wrong terminal by cabby. He kept assuring me I was in right spot... well I was not. I asked first TSA agent how I could quickly get to terminal 3, she gave me clear and detailed directions with a smile...
Half way through the directions...I was stumped and didn't know where to turn next... I asked another TSA agent who was busy with another passenger. He kindly asked me to wait one second.. then actually walked me to the tram I needed to take and gave detailed directions as to what to do when that tram stopped...
Thanks to this amazing team, I made my flight despite my stubborn cabby.