About: http://data.yelp.com/Review/id/9MbSS5JA1sEUtAhWcSXDbg

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About: http://data.yelp.com/Review/id/9MbSS5JA1sEUtAhWcSXDbg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-09-27 00:00:00 (xsd:dateTime)
itemReviewed	Island Cafe
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	The food and the setting are wonderful. Everything else, which is basically the staff, is not. Sure it's busy in the summer and things can go slowly. But in the fall, on a quiet morning there should be no excuse for such rude and slow service. We were informed - with a huff and a rude "we don't open until 11:30. You have to wait" - that seating wasn't open until 11:30 so we opted for the take-out bar. This was at 11:21. There were 2 parties of 2 ahead of me and the counter-service girl was so insanely slow that these 2 coffees, 2 juices and a nectarine took her 13 minutes to serve. I know this because by the time she was taking my order, I was informed breakfast wasn't served after 11:30. I looked at my clock: 11:34. I told her I had been waiting in line for nearly 15 minutes. She rolled her eyes and asked someone if we could have one more breakfast. Now it was his turn to grumble and grudgingly say "I guess so" and then turn to the kitchen and loudly say "Sorry guys, but we have to do one more breakfast even though it's after 11:30" ARE YOU FREAKING KIDDING ME? If your service was at a normal pace - I would have ordered before 11:30. The second part of my order was a hot dog. I was told they might not be ready. Sooooooo, you don't serve breakfast at 11:30 but you don't have your hot dogs ready for your lunch? That makes sense. Finally, we got our food. But the hot dog was raw and my husband had to take it back. No apology and then they asked if he wanted his money back or another hot dog. Then he was told that the hot dogs weren't ready so he can have his money back or nothing. Fine. They gave him stale tortilla chips that took forever to put into a paper bag. The food and coffee, when you get it, is delicious. And to the other reviewer who says you should relax and enjoy the island vibe - well that's all fine and dandy if the island vibe is rude and dismissive. I would be okay with the slow service if it was at least service with a smile. It's a family run business and probably doesn't have to rely on service for business as there are only two places to eat on Ward Island. But will be bringing a picnic next time and skip trying to deal with the incompetent staff
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sarah

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