I have not been to this place in 10 years . I was actually craving Italian pasta and my husband laughed when I said this place . I got the chicken Parm and it was actually really good and so was the pasta . He was really happy with his Marsala as well . The bread was really warm and I was really impressed . I will say the service is not good . The waitress was too busy talking with the staff that she never came too our table . But that's what happens with chain businesses, it's all college kids that don't care . From all the 1 stars of bad service you think corporate would step in and start clearing house . The food is good so just hire better staff and it could be a great place