Our spring on our garage door broke Monday morning, and we called them. They sent out Rod and he was great. After looking at our door (which was installed in 1988) we decided that it would be better to replace the door and the spring and the door. The price we were quoted was much lower than we had anticipated. Gary came on Wednesday morning during the time we were told and went above and beyond in customer service. We were truly impressed with the job that he did. We will use them again if we ever need anything done with our garage door and will recommend them to anyone who needs any work done with their door. Thanks On Track!!