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  • I really love this place. Stumbled across it while driving around lost in my new neighborhood. There really aren't nice quality places to eat in my immediate area so this place was a true gem. We love it so much that we dine here at least two nights a week. The food is typically top notch and the service is usually really great. However, my visit to the restaurant this weekend was surprisingly disappointing. I ordered their amazing blackened chicken alfredo - its probably the best thing on the menu and the best alfredo in town. So when the server delivered a completely unseasoned plain piece of chicken I called it to his attention. I told him the chicken is usually very well seasoned and this chicken had no seasoning at all. He called the shift lead over who went to the cook. The cook confirmed that they were out of the seasoning! This dish is all about the seasoning. The shift lead apologized and offered a gift card due to the kitchen closing, so I wasn't able to order anything else. When you are out of a main ingredient it would be great practice to let servers know so they could let customers know and not try to get away with serving a plain piece of chicken (that someone could make at home). So we received our typical $48 bill and no gift card. I brought the gift card offer up to our server and he said "my manager said you're not getting one because she gave you a 'discount' on the chicken." There are two issues here: one the lead needs training on never over promising customers. I did not eat the food and I don't think i should have had to pay for their mistake. I feel at minimum I should have been given the option to order something else. This place is not cheap. We are paying high end prices for quality and service and I didn't receive either this weekend.
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