About: http://data.yelp.com/Review/id/9KVh0sN02h5r6uMFy4L2tA

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About: http://data.yelp.com/Review/id/9KVh0sN02h5r6uMFy4L2tA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-07-21 00:00:00 (xsd:dateTime)
itemReviewed	Ben & Jerry's
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	Wow, I visited twice while staying across the street at the Courtyard. The first time was ok, but the second visit was EPIC. My wife and I stayed longer just to observe how ridiculous the staff was. Picture this: 1. 1 girl behind the counter refusing to help the 4 customers in front of us stating that someone would be right with us. She was referring to the gaggle of 6 employees siting at a table having a conversation about who knows what. 2. One of the girls comes to counter, no uniform and rolls her eyes and stands behind counter making eye contact with no one, as if she does not see us..... 3. When we speak up, she looks at us as if we are bothering her. The customers have to explain to her who is first despite the fact we are in a single file line. 4. The whole time, there are uniformed employees talking and bit$hing about everything and anything. 5. As the customers get their items and move on, only then do the employees get up to bet behind the counter. As long as there were no customers, the employees knew where to stand. As soon as customers came in, they all scurried to the back or worse, had a conversation right behind the counter, ignoring customers. We stayed and counted at least 9 employees in uniform, no tables wiped, no trash addressed, service remained horrible, and it was obvious that management was unable or unwilling to address the issue. The only corrective action seen was when one employee was told to put her uniform shirt on.... Ice cream was still good, but if your are looking for the definition of bad service, Ben and Jerry's on Penn is where to go....
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Kimo

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