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| - You CANNOT go wrong here. Best find ever!
My boyfriend (soon to be fiance) and I had been looking around at engagement rings for OVER an ENTIRE YEAR trying to find something that I liked enough to wear for the rest of my life. I had looked for so long at so many different styles, designs, the 4 C's, retailers, major chains, local jeweler chains and on and on and on it was turning into an engagement ring nightmare. So many overwhelming choices with a lot of retailers with low quality diamonds, and totally over priced settings.
We stumbled upon this place totally on accident one day while we were driving around the north hills (we recently moved here and aren't too familiar with the area) and happened to find the Wexford Antique shops near route 19.
I noticed the Diamond Design building immediately (right next to the antique shops), but never actually went into the store that day. As I continued to look at big name retail chains for rings later that week and had a HORRIBLE experience at a Kay Jewelers in Cranberry, I thought back to the Jewelry store that I had not gone into.
I went the next day after work and am SO BEYOND glad that I did. It was literally the best decision I have ever made. Upon walking in I was greeted by the ONE and ONLY fabulous Alicia. She is the heart and soul of this business and KNOWS HER STUFF. She is highly qualified in gemology as well as diamond certifications. She could answer every question I asked her and was EXTREMELY knowledgeable about all types of stones, settings, and diamonds. I explained my engagement ring nightmare to her and explained to her how frustrated I was and how frustrated my boyfriend was that we could not find ANYTHING that we liked. She sat down with me, was realistic with me about budget and quality, asked and listened to things I liked and wanted and also worked with me for 2 HOURS - let me try on everything and anything in the entire store, made suggestions and always kept my budget in mind. She also told me that she would NEVER EVER let me leave her store with a diamond of low quality as the major retailers do...be weary out there! She is absolutely FANTASTIC. At the end of our 2 hour consult, (which really ended up being me just hanging out and having fun with her for 2 hours with some productive conversation), I had a ring design that I LOVED as well as the diamond of my dreams, all within my budget. Before walking in there, I didn't even think that ever would have been possible for me, as I am EXTREMELY picky, particular and endlessly have champagne tastes on a beer budget.
When we went in for our second consult, Alicia and Chuck answered all of my boyfriend's questions and eased any hesitations he had. They also told us that we would receive a discount on custom made wedding bands as we will have purchased my engagement ring there....a definite perk of doing business with them! Needless to say, we now have a jeweler we are totally loyal to and are already planning our next pieces with them.
The most amazing thing about this place is their hand made, beyond GORGEOUS pieces. They are incredibly high quality...so much so that even holding one of their pieces in your hand you can really tell how well it is made...with a lot of care, detail and intricacy - much different from the big chain stores. Each piece is custom and designed for you specifically, or one of a kind.
The service here is SECOND TO NONE. I felt like I was the most important person to both Alicia and Chuck while I was there (he is the co-owner along with Alicia and also hand makes the pieces). They made me feel like I was heard, like I was "VIP" level important, and like my ring truly mattered to them. They were genuinely happy and excited to create my piece. I don't think you can really ask for more in your engagement ring experience as it is something SO important and meaningful!
All of our experiences with them have been fantastic. If you happen to find yourself going through an engagement ring nightmare like I was, do yourself a favor and get to Diamond Design. They are truly the epitome of what a jeweler should be. Shop local and family owned on this one, you will NOT be disappointed!
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