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  • Very rude and unhelpful staff including the manager. I spend an average of 200-400 a month at this store buying only the top makeup brands. I went to return once and got headache, too many excuses, too confusing... they said their computer was not allowing them to do an easy return with my receipt because it showed it had been returned before because when I first bought the item it was overcharged from the price advertised and I went back in to have them correct the price (I was over charged $14). She gave me a run around and ended up having me stand there for OVER 30 minutes while she made calls and messed with the computer. Too many mistakes are made at this store with the products not ringing up to the price advertised (mostly on hair products) I have had it happen a handful of times where I have had to go back in and have them fix it. This last time I was there I checked my total that rang up and knew it was wrong, I had her read it back to me and she was being sooooo rude to me that I questioned it. I ended up finding two items over charged in the amount of 24 dollars...seriously?! You would think they would have nicer people working that were more understanding of their mistakes instead of being rude about the purchase. I will never return. I go to Sephora now and I am much happier with their coupons (which are actually deals and not bs). DON'T WASTE YOUR MONEY HERE!
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