I am a former pet sitter so I have "high" expectations! Our shepherd is very picky about who she allows around the family. When Marc came over for the initial interview, decision was made. Madison was in love with Marc. She never left his side! Marc also has a bird so that sealed the deal for us as we along with the shepherd we have a lab/mix and 2 large parrots. Currently Marc does yard clean up for us. Our first trip away is coming up and I have total confidence in Marc's ability to take care of all our pets. Marc truly loves animals, this is "not just a job" for him. Marc is the real deal!!!