Michael is the store manager for this location. I have passed through this KFC for the last 12 years about once every 8 weeks. I enjoy the grilled chicken and the chicken tenders. I am not interested in any of their side dishes as they do not taste authentic to me. Michael when I was I went through drive-thru made me some fresh chicken tenders that were fresh and juicy. The customer service is excellent during the day but during the dinner hour this is a place - stay clear of as it is a different shift of people and Michael is not there after mid afternoon so the control is gone. Great chicken better than LoLo's.