For the largest bubble tea company in the world, I expect more. The New York location I've been to was way better than this place. That being said, the product and the product quality was consistent. I'm just not a big fan of their offerings here in Toronto, very little in comparison to the NYC location.
The service and the staff were great and informed me of other offerings they had.
I did enjoy my visit here, and I'll definitely stop by again. I just left with the feeling that it was missing something in the process.