I came to Tiffany on a Friday afternoon. I've never been interested in jewelry until very recently and decided I was going to buy my first REAL piece of jewelry finally. I was greeted at the door but was engaged by another associate named Diane. Diane was so helpful and pleasant. She made me feel comfortable and happily helped me try on many different pieces. I came for a necklace that I had seen online. I left with the necklace and a bracelet. I even called Diane with a question about the bracelet the next day and she was just as wonderful over the phone. The experience was just what I imagined it would be from the iconic Tiffany :)