I knew nothing about this place, but it was recommended I try it. I called ahead and even at 430, there was an hr and a half wait to be seated. I could never wait that long with a 2 year old and successfully make it through dinner. I ordered carry out and even then the wait was 50 min. When I arrived at the restaurant, the line was wrapped around the building. I was given the option to cut or not cut the pizza. I followed their recommendation and ordered a Chicago classic uncut. Good thing I did. The juices remained in the pizza and the crust was crunchy not soggy. All in all, it was a great meal. Will definitely be going back maybe for an early lunch to beat the rush to try some other stuff. I'll change my review to 5 stars once enjoy the actual dining experience.