So first off this is my first review ever on yelp and unfortunately it's not a good one. Last evening at 9:50 PM I called in an order to be picked up and I was told that it was too late to place the order even though they close at 10 o'clock. The guy on the phone asked if I would be there by 10 o'clock and I said yes that I was coming from Stapley and US 60 and I would be there within 10 minutes and he proceeded to tell me that there was too much traffic and that I would not make it at the 10 o'clock deadline so therefore he could not take my order. So I decided to drive over there and got there at 9:55 and walked in and started to place my order and I had requested that I wanted my fries well-done. He then stated to me that it's against company policy he to cook their fries well-done, so I then canceled my order and walked out. He was very rude and arrogant and he lost a sale because he couldn't drop my fries for an extra minute or two because it's company policy. I won't be going there again.