Ordered take out over the phone and was berated for not calling a day earlier. I DID call a day earlier, but nobody answered the phone at Karpaty. "What time did you call?" The owner doesn't understand Western practice, ie benefit of doubt. She didn't believe me and was rude about having to cancel the order. If you have strep throat and don't want to infect anybody how would you talk to your customer? The owner was abrupt, barked that her chef doesn't work 24 hours (really!?) and then said, "OK, BYE" and hung up. Destroying customer relations for after I have been going there for years? Anybody know a good Polish Deli? I'm not returning.