I received excellent customer service from this particular Petland. I was approached by a friendly and knowledgeable salesperson who asked if I needed assistance, which I did. I was looking for a particular cat food brand which they didn't carry but he offered to order it for me. I opted instead to ask about other brands; he offered up what he used for his cats and told me about some others, as well (and I subsequently purchased). He even gave me samples of a premium brand to try. You can't ask for any more service that what he gave. Top notch in my book!
Oh, his name was Reggie! Many kudos to him!