I've been to the Mississauga location and really liked it but this location is awful.
There were two guys behind the counter. The guy who greeted me at the counter was friendly but the way he and the other guy interacted was really unprofessional in front of customers.
I ordered a large chicken shawarma and immediately regretted it when I sat down to wait for my food. The tables around me were sticky and topped with flies. I also noticed that though the staff were gloved on one hand, he was also picking up my food with his money-handling bare hand. The portion size of shawarma was big but the meat to wrap ratio was way too small. I think going with on the rocks (on rice) would have been a better option.