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  • The staff that works the front desk are always super welcoming and friendly. With that being said, the pharmacy is a totally different ball game. In the past, the pharmacy staff has been rude, and not in any way caring. I went in the other day, needing something from behind that counter. When I asked the older woman if they had the generic version, she looked at me like I was a huge interruption, told me that it was in isle 16, and went back to typing. Knowing that it WASN'T in the isle, but not sure how to handle this person, I went and looked, and there was only a little sign for the main brand on the shelf. I went back, nicely asked the lady what it was called, hoping she would realize that it was not on the shelves. She looked at me like I was a complete idiot, and loudly, rudely, stated the main brand name. Ugh, are you kidding? I asked if they had the generic form one more time, and she responded, "Not that I know of." And continued typing. I was so shocked at her behavior and lack of manners that I left and went to the CVS on Bell.... Where they had the generic brand.... Behind the counter.... And I was done getting it within a minute. Never going to this specific pharmacy again.
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