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| - I patronized Yinz Guys today, June 21. I have ordered food from here many times. Today, I ordered food, got the total and asked about using coupons. They told me the coupons are in the pennysaver, and they did not know which ones were in there. I told them I would stop at the unimart and see if they had one. When I arrived, I was told that they did not make my food because I did not communicate that I would actually want the order. I said, "I called, ordered and got a total, said I would stop by unimart on the way, I'm not sure where the communication broke down. The manager came out and stated that I should have called back to let them know I wanted the order. I stated," if there was a question if I wanted the order why wasn't I asked or they call me on the phone number I provided at the beginning of the call"? I was told that was my responsibility. The manager then acknowledged that I am the customer but the customer isn't always right. So very unprofessional, very rude with no regard to keeping a patron.
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