If I could give them zero stars, I would. Ive been renting my home now for four years. I've been through two company mergers. This company raises our rent every year and they add new terms every year. I've had several issues with my home. Some have never been fixed because I guess it isn't that important to them. Others they come out right away for. I had to wait over a month to receive a new microwave. I'm fed up with this company. I pay my rent on time every month like clock work. I've never been late, not one single time. Yet you email these people and they won't respond. It's almost as if we are the headache they'd rather not deal with. Well I won't put up with it anymore. Putting in my 60 day notice and I'm leaving this place. Oh also be careful when signing a new lease. I was suppose to sign a new lease by august. I filled out all the lease agreements by June. I sent all the paperwork off and when August came, their website to pay rent hadn't been updated to the new rent. So, I paid what was there. Then Heather Bererra decided to do her job ten days later and told me that I had to pay the difference. Well if you can't get your job done right then why should I pay the consequence. We had several emails back and fourth. Most not very nice because they are rude people. However I gave in because I'm a good tenant. I won't deal with these people ever ever again.