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  • So drama never ends with this company we had a scheduled walked through last Sunday at 2pm we were told to have the carpets professionally cleaned and to provide a receipt which we did. They had an inspector arrive he said he had 18 pages to cover and it might take him 3-4 hrs to go through the house.....Seriously we didn't buy this house we rented it and we cleaned it from top to bottom. The inspector said he had to take pictures of every single nick and scratch and document it. Also when he was finished inside he had to take pictures outside. I can see this is there way of trying to keep our security deposit. Why are we responsible for normal wear tear of a house we don't own. We took pictures of every room because we knew we would be up against this issue. If they try to keep our deposit I am going to contact the news 3 on your side and also the Real Estate Board and BBB it is clearly NOT right that they can do this to us. We have rented many houses and all of our landlords love us because we actually keep the house very clean we don't have any pets and we don't smoke we are clearly dream renters. We have no idea how this company can get away with this I would just forewarn everyone not to rent from Swans they will not take care of you..........
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