I would like to let the world know how terrible the management is at this place. They should not get any stars. I have no idea how they got their jobs but they should be fired today! Their names are Jillian and Amadh. They do not know how to handle their own establishment when there is an issue. We had bought tokens in advance online and the cards were not loaded when we got here. The managers could care less and did not try to accommodate at all. They wouldn't even offer us a free dessert or discount. They told us we had to buy more tokens here. I cannot stand horrible customer service! It is so simple to fix an issue by taking care of guests by a small gesture. They did nothing!!!!! Y'all suck!!!! I hope you guys lose business.