I've been going to Alexandra for a long time before she opened this place in Ossington. It became too far for me to walk there and then i moved across the atlantic so it's been too long since i've gone back. However, back I did go and the experience was still as great as every time i have gone. Although alexandra does not do the waxing anymore, the people who work there are just as clean and professional! i love using the use of hard wax! My girlfriend and i got all our waxing done, and then a massage. i believe i will need to make a trip out here everey time im back in toronto!