I've eaten in and done take-out from here, always a burger and fries. The burgers are fantastic and both the regular and sweet potato fries are delicious. Order a basket (or 1/2 basket) of mixed if you can't decide. The low rating is the result of two poor customer service experiences, both at the take-out counter.
Take-out is on the sushi side where you can call in or order at the register. While looking at the menu and asking questions about bun/cheese options, the gal at the register's attention was divided between me and a fellow co-worker (it may have been the owner). While she answered my questions, she wasn't particularly pleasant and I left feeling as though asking questions about their menu was bothersome to her.
To the staff: Take care of one person at a time and don't rush your patrons. If you must be interrupted, be apologetic so your customers know their time and patronage is appreciated and respected. If you can't give customers this attention they deserve, add more personnel. Your food is great, but the customer service could use improvement.