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  • Third time here. Food great. Service is fucking awful. Doubt I'll be back. Case in point. Tonight I arrived five minutes before my wife and son. I asked for a table as I wanted to settle down and have a beer. Hostess, even though there was over four tables (four tips) open, would not allow me to sit. She said, "go to the bar." I don't want to go to the bar, I want to order a beer at a table as my family is right behind. "Well, we don't have enough servers." Really? Then who served the table as soon as my wife arrived. Horrible service, and even worse: attitude, from the hostess. Hostess is the front line and if they are not "people persons," you're dead. They are dead! As soon as we sat down, we thought there were pieces of chips, or something, on the table and tried to wipe them away. Wrong! It was chips of paint out of the table. Bad appearance, and in showbiz or restaurant biz, appearance IS EVERYTHING. Bus boy said everyone is complaining about the appearance and we should let managment know. We didn't see management and with their issues that is quite evident. Maybe THEY are the issue. It gets worse. My son orders a burger with fries and a Coke. My wife orders a veggie burger the pickle plate with a beer. I order soba noodles and foie gras for the appetizer, and a draft beer. Burger comes out, soba and veggie burger. Five minute later, the fries come out and foie gras. My son had already eaten his burger. My soup sat as I waited. Nothing is organized or detail oriented. We ask for another beer. Ten minutes later it arrives. To their credit, they didn't bill us for the apps as they arrived after dinner. Food quality good. But the service failures are too much and the attitude in a service business is beyond comprehension. This place is simply mismanaged and no attention to detail. I'll find a place with food just as good and better energy and less attitude. NEXT!
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