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  • Please save your self the money and go somewhere else. There are much better high-end steak houses in Vegas, went with a large party and the food was just average at five star prices. Three people in our party steaks where undercooked and they argued with us like we wanted something for free. This chain has struggled for years and it is not hard to see why; the steak should be of prime quality and you should know how to cook at the proper temps. My guess is they think the it is the economy is making for tough times for this chain and not that they don't know how to run a good steak house. Got a tip for upper management, go to Gibson's in Chicago and eat there and get your pointers from them and you will see what sets them apart from your chain. Gibson's has lines out the door and people waiting to eat at a huge restaurant. It seems as though your company is following Texas Road House but charging five star prices. We had a group of 10 and the price was over $2,000 which we are happy to pay...we only want the experience that should go along with that price tag! Update on how they treat people 1/26/13: An Italian tourist forgot his wallet and landed in jail. Ok, he actually forgot his wallet after ordering $208 worth of food at high-end New York steakhouse, Smith & Wollensky. When he realized his mistake, Graziano Graziussi offered to leave his iPhone as collateral. Then he asked a busboy to accompany him to his hotel to get the money. However, the Steakhouse still called the cops. Probably, yelling something like "...if you wanted compromise you should have eaten at Applebees!" This article is real and posted to support that this company really needs better leadership as they think the customer is the enemy that is somehow trying to get something for free! They should be out of business in no time!
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